Last updated: 26/08/2024

These General Terms and Conditions of Sale govern the use of the website marcojosnegros.com and the purchase of products through it. By placing an order on our online store, you agree to the terms detailed herein.

1. Seller Information

  • Name: Marc Ojosnegros Marín
  • Address: C/ Concepció, 17, Llagostera 17240 (Girona)
  • Contact Email: info@marcojosnegros.com

2. Products

All products offered in our store are unique copies signed by the creator and include a certificate of authenticity. The images and descriptions of the products are intended to be as accurate as possible, but there may be slight variations in color or presentation of the final product.

3. Prices

  • VAT and Taxes: All product prices listed in the store include VAT and other applicable taxes.
  • Shipping: Shipping costs are not included in the product prices and will be calculated based on the product size and the shipping destination during the checkout process. Shipping costs will be displayed before completing the purchase.

4. Purchase Process

  • Product Selection: You can browse our store and add the products you wish to purchase to your shopping cart.
  • Order Placement: Once the products are selected, proceed to payment by entering your contact and payment information.
  • Order Confirmation: You will receive a confirmation email with the details of your order. This confirmation marks our acceptance of your order.

5. Payment

We accept the following payment methods:

  • Credit/Debit Card: Securely processed through Stripe.

Payment will be made at the time of purchase, and your order will be processed once payment is confirmed.

6. Shipping

  • Delivery Areas: We ship to the entire territory of the Peninsula and Europe.
  • Delivery Times: The usual delivery time is [X] business days for the Peninsula and [X] days for Europe, depending on the destination and product size.
  • Shipping Costs: Shipping costs will vary based on the product size and destination. These costs will be displayed during the checkout process.

7. Return Policy

Due to the unique nature of the products, returns are not accepted except in cases where the product arrives damaged or there is an error in the order.

  • Damaged or Defective Products: If you receive a damaged or defective product, contact us within 30 days of receipt at info@marcojosnegros.com with photos of the damage or defect.
  • Incorrect Products: If you received an incorrect product, contact us immediately so we can correct the error.

8. Warranties

All products include a certificate of authenticity signed by the creator. The quality of the materials and the production process are guaranteed by the seller.

9. Intellectual Property Rights

The intellectual property rights of the products and content on the website are owned by Marc Ojosnegros. Reproduction, distribution, or use of any content from the website without express authorization is prohibited.

10. Applicable Law and Jurisdiction

These general terms and conditions are governed by Spanish law. Any dispute that may arise from the use of the website or the purchases made will be subject to the jurisdiction of the courts of [Indicate your city or province].

11. Contact

For any inquiries related to these General Terms and Conditions of Sale, you can contact us at info@marcojosnegros.com.